Privacy Policy

Last Updated: December 2024

At PROMTP, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and password. This information is necessary to provide you with access to our platform.

Usage Data

We collect information about how you interact with our service, including the offers you create, templates you use, and features you access. This helps us improve our platform.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. Please refer to Stripe's privacy policy for information on how they handle payment data.

How We Use Your Information

• To provide and maintain our service
• To process your subscription and payments
• To send you important updates and notifications
• To respond to your inquiries and support requests
• To improve and optimize our platform
• To ensure security and prevent fraud

Data Security

We implement industry-standard security measures to protect your information. Your data is encrypted in transit and at rest. We use Supabase for data storage, which provides enterprise-grade security features including row-level security and regular backups.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication services
• Stripe: Payment processing
• OpenAI: AI-powered insights and analysis (optional features)

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data
• Opt-out of marketing communications

Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at privacy@promtp.com