Back to Home

Security

At PROMTP, security is our top priority. We implement industry-leading security measures to protect your data and ensure the integrity of our platform.

Data Encryption

All data is encrypted both in transit and at rest. We use TLS 1.3 for data transmission and AES-256 encryption for stored data. Your sensitive information is protected using the same encryption standards used by banks and financial institutions.

Authentication & Access Control

We use enterprise-grade authentication powered by Supabase:

  • Secure password hashing using bcrypt
  • Email verification for new accounts
  • Session management with automatic timeout
  • Row-level security to ensure data isolation between users
  • Organization-based access controls

Database Security

Our database infrastructure is designed with security at every layer:

  • Automated daily backups with point-in-time recovery
  • Database replication for high availability
  • Network isolation and firewall protection
  • Regular security patches and updates
  • SQL injection prevention through parameterized queries

Privacy & Data Protection

Your data belongs to you, and we respect your privacy:

  • We never sell or share your data with third parties
  • Payment information is handled exclusively by Stripe (PCI-DSS compliant)
  • We collect only the minimum data necessary to provide our service
  • You can export or delete your data at any time
  • GDPR and CCPA compliant data handling

Application Security

We follow secure development practices:

  • Regular security audits and penetration testing
  • Input validation and sanitization to prevent XSS attacks
  • CSRF protection on all state-changing operations
  • Content Security Policy (CSP) headers
  • Dependency scanning for vulnerable packages
  • Secure API design with rate limiting

Incident Response

We have a comprehensive incident response plan in place:

  • 24/7 monitoring and alerting for security events
  • Rapid response team for security incidents
  • Transparent communication with affected users
  • Post-incident analysis and remediation

Infrastructure & Hosting

PROMTP is built on trusted, secure infrastructure:

  • Supabase: Enterprise-grade PostgreSQL database with built-in security
  • Vercel/AWS: SOC 2 compliant hosting infrastructure
  • Stripe: PCI-DSS Level 1 certified payment processing
  • Edge Functions: Serverless functions with isolated execution environments

Compliance

We adhere to industry standards and regulations:

  • GDPR (General Data Protection Regulation) compliant
  • CCPA (California Consumer Privacy Act) compliant
  • SOC 2 Type II standards
  • Regular third-party security assessments

Best Practices for Users

Help us keep your account secure:

  • Use a strong, unique password
  • Never share your login credentials
  • Log out when using shared devices
  • Review your account activity regularly
  • Report suspicious activity immediately

Report a Security Issue

If you discover a security vulnerability, please report it responsibly:

Email: security@promtp.com

We take all security reports seriously and will respond promptly. We appreciate responsible disclosure and will work with you to address any issues quickly.